OBJECTIVES OF THE PROGRAMME

The WHO Global Service Centre (GSC), Malaysia, provides specialized services to all staff and all WHO offices worldwide in respect of human resources, procurement, finance and support of corporate IT applications and infrastructure. The aim of the GSC is to provide the swift and reliable delivery of a comprehensive array of products and services covering all these fields. The Global Finance team (GFI) and Global Payroll team (PAY) within the GSC provides processing and accounting services for payroll, pension, accounts payable, travel and expenses and awards transactions as set out in the Service Catalogue.

DESCRIPTION OF DUTIES

Within the delegated authority, the incumbent is assigned all or part of the following responsibilities. However, staff may be rotated and assigned to perform other duties within GFI and PAY as determined by the Coordinator, GFI and the Global Payroll Manager which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required. General duties and responsibilities (for all teams):

• Deliver responsive services to customers and stakeholders in alignment with the GSC Service Catalogue. This is achieved through processing requests received in ERP workflow; requests assigned through other Corporate systems; or assigned directly by Supervisors, in accordance with established procedures, to correctly administer and implement the assigned tasks to ensure quality and accuracy are met.
• Follow up closely on the pending tasks to resolve within response times set out in the Service Catalogue.
• Seek advice or guidance from Supervisors as and when necessary.
• Provide advice or guidance to other staff in the team.
• Take the initiative to communicate with colleagues within or across departments to seek confirmation or clarification on issues when necessary.
• Respond to enquiries and provides support, advice and guidance to clients in Headquarters (HQs), Regional Offices (ROs), Country offices (COs).
• Assist with identification of system issues or enhancements, and in testing fixes and solutions.
• Provide support on queries by internal and external auditors.
• Reconcile General Ledger accounts, and prepare journal vouchers and accounting entries as required.
• Analyze financial records and produce accurate management reports.
• The four teams in GFI and PAY have team-specific duties over and above those described above.

Payroll and pension team duties:

• Maintenance of staff member’s financial records.
• Process monthly, daily and ad-hoc payroll runs.
• Process separations.
• Respond to payslip queries from staff.
• Perform ad hoc assignments, special projects, and all other related duties when required.

Accounts Payable team duties:

• Creation and maintenance of supplier master data records.
• Process supplier invoices, credit memos and advance payments.
• Provide account and payment attestations.
• Process and execute payments, process payment voids and refunds.
• Process travel transactions including travel cancellations and refunds.
• Provide input to separation processing.
• Uploading monthly and mid-month per diem.
• Exception and error handling.
• Perform ad hoc assignments, special projects, and all other related duties when required.

Financial Reporting andcontrols:

• Reconcile bank accounts.
• Accounts review and analysis, reporting and reconciliation of GSC managed accounts.
• Perform quality checks, monitoring and exceptions reporting Reconcile General Ledger accounts and prepare journal vouchers and accounting entries as required.
• Actively contribute and participate in month-end and year-end closure activities.
• Perform ad hoc assignments, special projects, and all other related duties when required.

Awards team duties:

• Donor creation.
• Process awards transactions such as inter alia awards creation, funding distribution and Workplan funding.
• Donor agreement review.
• Running automated programmes for Revenue and Receivable generation
• Reporting and reconciliation of receivables including hedging activities.
• Monitoring and exception reporting.
• Perform ad hoc assignments, special projects, and all other related duties when required.

REQUIRED QUALIFICATIONS

Education

Essential: First level University Degree in accounting / financial management or in a closely related field of study or equivalent completed professional training in accounting certification such as CPA, CA, ACCA, CIMA or equivalent.

Desirable: A recognized professional qualification such as CA, CPA, ACCA, CIMA or equivalent.

Experience

Essential:

• At least one year of recent relevant experience in accounting/finance administration and payroll.
• Recent relevant experience in the application of IPSAS standards.
• Recent demonstrated experience in large, international companies or organizations.
• Experience in using at least one ERP system.

Desirable:

• Recent experience in a Finance and HR Shared Services Centre.
• Recent experience in leading a team.

Skills

• Demonstrated financial accounting skills;
• Ability to work under pressure and to prioritize the workload;
• Ability to brief and train staff;
• Client service-oriented;
• Strong analytical skills;
• Ability to draft correspondence;
• Demonstrated skill and proficiency in the use of computers and information technology;
• Expertise in the use of MS Office and Web-based software.
• Advanced knowledge of Excel.

Use of Language Skills

Essential: Expert knowledge of English.

Source:https://careers.who.int/careersection/ex/jobdetail.ftl?job=2104739