Job opening

Posting Title:Travel Management Consultant
Job Location: Nairobi, Kenya
Skill Required: Project Management,
Preferred Experience: Above 10 Years
Closing Date for Applications: 20th Sep, 2022

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Job Description:

The Travel Management Consultant will be responsible for designing and monitoring the delivery of travel management programs and initiatives that meets the Foundation’s strategic objectives. The role leads the development and streamlining of policies and procedures, management and engagement of vendors and other travel service providers to ensure the delivery of efficient and effective travel management practices.


Strategic travel management

  • Travel Management Consultant developing and executing an agency/vendor selection and management strategy and criteria/process that meets the Foundation’s diverse needs and geographical contexts.
  • Managing travel vendor relationships.
  • Evaluating and/ or negotiating with preferred travel service providers.
  • Obtaining and/or managing contracts with travel vendors.
  • Establishing SLAs with service providers across geographies.
  • Developing travel policies/ practices aligned to the Foundation’s values and policies.

Internal customer (employees) experience enhancement

  • Travel Management Consultant communicating and educating internal stakeholders.
  • Establish mechanisms for regularly collecting feedback from employees on travel services.
  • Regularly measure the extent to which the available travel services meet the Foundation’s needs.
  • Monitor delivery of personalized/context-aligned services including using available technology platforms to ensure efficient and safe travels.
  • Deliver a seamless/smooth booking experience.
  • Continuously monitor, develop, and refine travel management programs to make travel simpler, and deliver a measurable return on the Foundation’s investment.
  • Improve productivity by ensuring integration of all interfacing services such as taxis, hotels car rental service providers, etc.

Support security and safety team in developing travel risk management and security/safety programs

  • Travel Management Consultant establish policies and processes for the identification and management of travel risks.
  • Establish and monitor the execution of governance procedures/mechanisms including measures for dealing with exceptions and emergencies.
  • Ensure value-for-money deals in all relationships with service providers.
  • Build capability for early identification and management of emergencies and other travel-related risks.
  • Employee safety.
  • Develop mechanisms for providing global travel support that caters to all the locations where the Foundation operates.

Analytics, insights, and reporting.

  • Travel Management Consultant put in place a mechanism for the collection of important travel data across the travel lifecycle.
  • Leverage data collected to ensure continuous improvement of experience, efficiency, compliance, and effectiveness of travel programs.
  • Use data to provide feedback on service provider performance/vendor performance management.
  • Regular performance reporting covering both strategic and operational metrics.
  • Expense management in collaboration with accounts/controller teams to support accurate and insightful travel spending reporting.
  • Bachelor’s degree in Economics, Finance, Business, Statistics, Math, Finance, or related field.
  • 10+ years’ travel management experience or other relevant backgrounds with a focus on the travel industry.
  • A strong understanding of industry operations, dynamics, and trends through experience in one or more industries (Hotel, Air, Cruise, or Rental Car).
  • A high degree of expertise with strategy frameworks and strong quantitative and analytical skills to develop financial or operational models
  • Exceptional problem-solving ability – structural reasoning, sharp with numbers, and creative thinking to solve complex issues
  • Demonstrated leadership attributes – comfort with complexity and ambiguity, globally connected and locally relevant, naturally collaborative, bold to change, to learn and stay relevant.
  • Focus on quality, and customer service yet collaborative and team player.
  • In-depth understanding and expertise in developing travel management programs across multiple countries, especially in the African continent Professional experience in any of the following areas: Travel Management, Vendor Management, Aviation Operations, Hotel Operations, Travel systems and innovation on legacy platforms, and Distribution Strategy.
  • Flexible, adaptable, and able to execute a range of job duties and changing priorities.
  • Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
  • Possess professional maturity, sensitivity to different cultures, and impeccable integrity that exemplify the Foundation’s values.
  • Demonstrate a commitment to Mastercard Foundation’s values and vision.



We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

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