Job opening

Posting Title:Camp Manager – ACTED
Job Location: Syria
Skill Required:
Preferred Experience: 5 Years
Closing Date for Applications: 20th Nov, 2020

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Job Description

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer-term opportunities for sustainable growth and fulfilling people’s potential.

You will be in charge of

Camp Coordination and Management

  • Act as the central focal point for all activities and issues taking place at the camp level
  • Establish and maintain effective intra-camp coordination mechanisms and facilitate participation in inter-camp coordination activities
  • Identify, analyze and prioritize camp needs in order to avoid service duplication and gaps in assistance and protection
  • Set up and maintain a camp information management system in line with global CCCM Cluster guidelines including sex- and age-disaggregated data collection and transparent, yet appropriate, information sharing with all relevant stakeholders in a manner that upholds the principle of confidentiality
  • Advocate for the legitimate needs and rights of the camp population through liaison with Camp Administrator, humanitarian service providers, and other actors
  • Liaise between the camp population and humanitarian service providers and other actors
  • Ensure appropriate links with national/local authorities, state institutions, civil society, and other relevant stakeholders, including effective coordination and information exchange with them
  • Establish, strengthen and monitor an effective, transparent, and representative camp governance system including coordination of service provision and other defined camp activities
  • Ensure the mobilization and participation of the camp and host populations in the camp governance system with particular emphasis on meaningful inclusion of women, children, elderly, and persons with specific needs into decision-making processes
  • Monitor and ensure that camp committees act and behave according to agreed-upon Codes of Conduct
  • Promote and facilitate accountability towards camp population through setting including set up of complaints and feedback mechanism which promotes accountability
  • Ensure clarification of roles and responsibilities amongst stakeholders in the camp, for maintenance of camp infrastructure with a focus on sustainability and community/local government ownership
  • Ensure that the displaced are aware of the assistance and services available in the camp and how to access them; distribution points should be accessible and distribution mechanism should take into consideration groups with specific needs to minimize chances of violence, abuse, and exploitation
  • Monitor service provision including cross-cutting services such as prevention and response to sexual and gender-based violence (SGBV), health, psychosocial support, and HIV among others in all sectors of the camp according to agreed-upon guidelines, standards, and indicators
  • Support the development of effective referral mechanisms in close collaboration with relevant stakeholders
  • In coordination and collaboration with Camp Administrator mediate and encourage dialogue between different communities/groups inhabiting the camp and the surroundings (host communities), establish camp population self-help and social support networks, and promoting peaceful coexistence
  • Assist in the development of a camp closure and phase-out strategy in the first phase of the camp response, with the CCCM Cluster and the relevant partners and ensure it is adapted to the specific camp context

Administration and Operational Management of Project Implementation


  • Review the BFU(s) and provide accurate forecasts with BOQs
  • Forecast monthly cash requirements for ACTED’s CCCM activities in the camp and submit to AC


  • Contribute to the development of procurement plans
  • Send accurate and precise order forms in a timely manner
  • Contribute to quality checks and procurement committees to finalize suppliers’ selection according to the applicable scenario
  • Confirm quality of material selection if and when applicable
  • Ensure proper management and use of the project assets and stocks
  • Plan team movements based on available fleet and applicable policies


  • Participate in the recruitment of CCCM staff (development of organigrams, ToRs, elaborating the tests and reviewing them; interviews, etc)
  • Ensure that CCCM staff understand and are able to perform their roles and responsibilities
  • Follow-up the work plans and day-to-day activities of the CCCM staff
  • Manage the CCCM staff in cooperation with Area Coordinators
  • Ensure a positive working environment and good team dynamics
  • Undertake regular appraisals of staff and follow career management g) Manage interpersonal conflicts c) Ensure capacity building among staff in CCCM


  • Ensure project records and documents (Flat files, beneficiary list, donation certificates, attendance sheets, etc) are adequately prepared, compiled, and filed according to ACTED procedures
  • Ensure staff awareness of, and respect of, ACTED’s code of conduct and FLATS procedures


  • Ensure that each member of the CCCM team is aware of security issues, policies, SOPs and they follow them accordingly
  • In cooperation with the relevant Security Officer, monitor the local security situation and inform the Country Director or Area Coordinator and Country or Area Security Officer of developments through regular written reports

Quality Control

  • Assess the activities undertaken and ensure efficient use of resources
  • Ensure lessons learned are documented, shared, and reflected in project planning and decision making
  • Ensure quality control, analysis of added-value and impact, identification and capitalization on best practices and lessons learned, and provide relevant feedback for new project development
  • Identify and analyze gaps, ACTED’s added value, synergies, and opportunities in the areas the project(s) is/are implemented and pass relevant information to the N+1


  • Draft regular weekly and monthly reports and highlight the camp situation
  • Report program progress and challenges to CCCM Coordinator and coordinate effectively with other ACTED sectors operating in the project area
  • Draft (internal) narrative reports and contribute to the development of financial reports through regular budgetary follow up.
  • Contribute to drafting of (external) project progress reports, ensuring the quality and accuracy of technical information provided.

Expected skills and qualifications

  • At least 5 years of experience in project implementation on the field, preferably in an international context
  • Being a strong team player
  • Familiarity with the aid system, and the ability to understand donor and governmental requirement
  • Excellent communication and drafting skills
  • Ability to coordinate and manage staff and project activities
  • Proven ability to work creatively and independently both in the field and in the office
  • Ability to organize and plan effectively
  • Ability to work with culturally diverse groups of people
  • Ability to travel and work in difficult conditions and under pressure
  • Knowledge of the local language


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

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